A structured rollout, with you the whole way
Switching software in a crematorium is a sensitive operation. Our onboarding is built to remove risk and keep your day-to-day running smoothly.
1. Analysis
We map your existing workflows, integrations and reporting needs with your operational team — no assumptions, no surprises.
Deliverables
- Workflow audit document
- Integration & data mapping
- Project plan with milestones
2. Configuration
Your sites, rooms, partners, pricing rules and accounting connectors are configured and validated against real cases.
Deliverables
- Sites, rooms & partners loaded
- Pricing & billing rules configured
- Accounting connector validated
3. Training
On-site and remote training sessions for managers, administrators and partner funeral directors — at their pace.
Deliverables
- Role-based training sessions
- Written quick-start guides
- Trainer-of-trainers handover
4. Go live
We stay alongside your team during go-live week and beyond, with continuous localised support and software evolution.
Deliverables
- On-site go-live support
- Hypercare for the first 30 days
- Continuous local support line
Ready to modernize your crematorium operations?
See how Cremagest can help your team save time, improve coordination, and simplify multi-site administration.
No credit card required · Personalized 1-on-1 walkthrough.